You can reach our support on workdays from 8:00am to 5:00pm MET
Phone +49 2102 7036-517
or the following contactform:
Our experienced support staff will gladly help you in German, English and Czech. Other languages on request.
The support concerns
Help Desk (1st Level Support) for user advantiges or general questions. Help Desk is offered either as part of the annual usage fee or against a fixed amount per quarter-hour
Telephone consultation for optimal setting of the promitea parameters in the current purchasing project
General advice by phone or on location according to a separate order