You can reach our support on workdays from 8:00am to 5:00pm MET

Phone +49 2102 7036-517

or the following contactform:

Our experienced support staff will gladly help you in German, English and Czech. Other languages on request.

The support concerns

  • Help Desk

    Help Desk (1st Level Support) for user advantiges or general questions. Help Desk is offered either as part of the annual usage fee or against a fixed amount per quarter-hour

  • Einstellungskontrolle

    Telephone consultation for optimal setting of the promitea parameters in the current purchasing project

  • Consulting

    General advice by phone or on location according to a separate order